Explore Career Opportunities at Qualcomm In Hyderabad
Qualcomm is one of the main corporations within the technology zone, known for its improvements in cellular conversation, semiconductors, and the wireless era. With a presence in various components of the arena, Qualcomm constantly gives new possibilities for increase and improvement. If you’re obsessed with IT support and are seeking out a difficult position in a dynamic agency, then Qualcomm’s IT Support Analyst position in Hyderabad will be the suitable suit for you.
- Job Role: IT Support Analyst Role
- Salary: Not Disclosed
- Location: Hyderabad
- Company: Qualcomm
- Qualifications: Diploma in Mechanical
- Experience: 1 – 3 years
ABOUT QUALCOMM
Qualcomm is a worldwide chief in the semiconductor and telecommunications era, focusing on wireless conversation, cell devices, and related technology. Founded in 1985, the employer is understood for its improvements in the 3G, 4G, and 5G era, using improvements in cellular connectivity, IoT, and car sectors. Qualcomm designs and manufactures chipsets, processors, and software program solutions for a wide variety of devices, such as smartphones, capsules, and linked gadgets. With a focal point on research and development, Qualcomm is dedicated to shaping the destiny of the wi-fi era and empowering a linked global through its current products and answers.
Job Description:
The IT Support Analyst at Qualcomm affords technical help to personnel, troubleshooting hardware, software programs, and community issues. Responsibilities encompass maintaining IT systems, acting on system updates, offering stop-user guides and making sure clean IT operations. The position requires strong trouble-fixing competencies, familiarity with operating structures and networking, and the capacity to address multiple technical obligations in fast-paced surroundings.
Qualcomm Career Opportunities in Hyderabad
Hyderabad, referred to as India’s Silicon Valley, is a growing hub for tech organizations, and Qualcomm has been one of the frontrunners in establishing an enormous presence in this town. With its rich records of technological development, Hyderabad serves as the best vicinity for Qualcomm to broaden cutting-edge answers while nurturing a various team of workers. The role of IT Support Analyst in Hyderabad offers not handiest a rewarding profession but also the possibility to contribute to the arena’s main wireless era improvements.
For tech enthusiasts, an IT Support Analyst position is a danger to immerse yourself inside the fast-paced international of troubleshooting, machine management, and technical support. It offers a completely unique chance to paintings with professionals within the discipline even as helping make certain that Qualcomm’s personnel and systems run smoothly, contributing at once to the fulfillment of the company.
Job Requirements for IT Support Analyst at Qualcomm
The IT Support Analyst activity description usually consists of the following obligations:
- Troubleshooting and Issue Resolution:
- Diagnose and clear up hardware and software problems for personnel.
- Handle technical issues with systems, programs, network connectivity, and devices.
- Prova ann ide guide for numerous workplace technologies including laptops, computers, printers, and different hardware.
- Resolve troubles promptly to minimize downtime for employees.
- End-User Support:
- Provide high-quality customer support by helping personnel with their technical wishes.
- Respond to employee requests through helpdesk tickets, smartphones, or electronic mail.
- Assist personnel with configuring gadgets, installing software programs, and performing gadget updates.
- Provide training and help for software program tools and packages in use at Qualcomm.
- System Administration and Maintenance:
- Maintain and replace inner IT systems, applications, and servers.
- Perform ordinary checks to make certain structures are updated and jogging successfully.
- Monitor machine overall performance and implement vital upgrades or upgrades.
4. Collaborating with Other Teams:
- Work intently with different IT teams, along with network administrators and gadget engineers, to clear up complicated technical issues.
- Collaborate on projects that involve gadget upgrades, software program deployments, or infrastructure enhancements.
- Security Support:
- Assist with keeping the security of Qualcomm’s IT infrastructure.
- Help display and put into effect safety protocols to guard touchy statistics and structures.
- Ensure that every personnel complies with first-class practices for information privacy and security.
- Documentation:
- Maintain correct documentation of systems, software program configurations, and troubleshooting steps.
- Document routine technical problems and offer solutions for future reference.
- Keep auto-stocked all belongings and gadgets throughout the organization.
- Hardware and Software Deployment:
- Help install new hardware and software programs for F personnel as a part of the onboarding procedure.
- Configure workstations and set up the necessary software program tools for new hires.
Qualifications for IT Support Analyst Role
Qualcomm is devoted to hiring professional professionals who can assemble the demanding situations provided by way of this position. While the unique qualifications might also vary depending on the place and branch, right here are a few fashionable qualifications to be able to make you a great candidate for an IT Support Analyst function at Qualcomm in Hyderabad:
- Educational Qualifications:
- A Bachelor’s diploma in Information Technology, Computer Science, or an associated discipline is preferred.
- Relevant certifications like CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) may be delivered.
- An understanding of IT fundamentals consisting of networking, hardware, and working systems is essential.
- Experience:
- 1-three years of professional enjoy in IT support or a comparable technical role.
- Experience with troubleshooting hardware, software programs and networking issues is noticeably valued.
- Familiarity with Microsoft Windows, Mac OS, and different working structures would benefit.
- Skills and Expertise:
- Strong knowledge of pc hardware, operating structures, and software program applications.
- Excellent problem-solving capabilities and attention to element.
- Good verbal exchange talents to explain technical issues to non-technical employees.
- Ability to paint well below stress and deal with multiple tasks concurrently.
- A consumer-centric method, because the position includes interacting with diverse personnel daily.
4. Additional Skills:
- Familiarity with ITIL (Information Technology Infrastructure Library) strategies is beneficial.
- Knowledge of ticketing structures including ServiceNow or Jira.
- Experience with cloud systems, inclusive of AWS, Azure, or Google Cloud, is a plus.
Key Responsibilities for IT Support Analyst at Qualcomm
The position of an IT Support Analyst at Qualcomm calls for dedication, know-how, and the capability to tackle demanding situations head-on. The responsibilities mentioned in advance offer a solid foundation for information on the everyday duties, but allow us to dive deeper into some extra tasks that make this role especiallyy enticing:
- Ensuring Minimal Downtime:
- The primary awareness of an IT assist analyst is to ensure that personnel face minimal disruption to their workflow because of technical issues.
- You will be responsible for resolving problems quick, making sure that personnel enjoy minimal downtime and might maintain their work seamlessly.
- Supporting System Changes and Upgrades:
- When Qualcomm rolls out new device updates or applications, you’ll play a key role in checking out, deployment, and training employees on new software program equipment.
- Being adaptable and proactive throughout device adjustments is crucial for preserving operational performance.
- Providing Hands-On Technical Support:
- Sometimes problems require fingers-on fixes, inclusive of setting up or repairing hardware. As an IT Support Analyst, you may be accountable for bodily addressing these technical desires.
- Contributing to IT Strategy:
- As you gain experience, you can contribute to the wider IT strategy using recommending enhancements based on habitual technical issues or employee remarks.
Why Work at Qualcomm?
Working at Qualcomm offers a extensive variety of benefits that could boost up your career. Aside from competitive salaries, Qualcomm presents a collaborative work surroundings, possibilities for talent development, and a hazard to be at the leading edge of wi-fi technology improvements.
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