Concentrix

Concentrix Corporation is a worldwide chief in enterprise enterprise system outsourcing (BPO) and purchaser revel in (CX) services, based in Newark, California. Founded in 1983, it have emerge as an unbiased, publicly-traded organisation on December 1, 2020, after spinning off from SYNNEX.

Today, Concentrix serves over 2,000 clients—which includes 155 Fortune Global 500 manufacturers—inside the course of six continents and extra than 70 worldwide places, supplying offerings in 150+ languages. Its solutions span client care, virtual transformation, AI-powered analytics, technical resource, and once more-place of job operations.

By 2023, the business enterprise reached approximately 440,000 employees, developing to 450,000 in 2024, and said USD $22–$23 billion in annual earnings. Concentrix additionally earned a spot on the Fortune 500 in 2024, rating #499.

Driven with the aid of CEO Chris Caldwell seeing that its public debut, the agency enterprise has grown organically and through key acquisitions—IBM Daksh (2013), Minacs, Convergys (2018), Webhelp (2023), and Philippines’ BlinkCX (2025). These moves helped increase Concentrix’s global advantage and diversify its company portfolio.

Their organisation mission emphasizes being a “new breed of tech-powered, intelligence-fueled” business organisation that stressful situations conventions and ensures “smart transformation” via integrated layout, bring together, and run skills . This consists of AI-higher device like iX Hello 2.Zero, and deep employer knowledge in some unspecified time in the future of sectors like tech, banking, healthcare, retail, telecom, and public offerings.

While Concentrix enjoys a sturdy popularity for consumer retention—approximately ninety 5%—and deep partnerships with lengthy-time period customers (avg. Sixteen years), employee reviews are blended. Reddit clients report reviews starting from poisonous place of work way of existence and underpayment to harsh everyday standard average overall performance goals. One regular commentary stated: