Meesho is a fast‑growing Indian e‑commerce platform based in 2015, designed to empower small groups, micro-entrepreneurs, and individuals by way of allowing them to begin and run online shops thru social channels like WhatsApp, Facebook, and Instagram. Meesho Job Openings in Bangalore , Through a zero-inventory version, resellers can browse tens of millions of products—ranging from fashion and home necessities to electronics—add their markup, and percentage listings with their community. Meesho handles order processing, shipping, payments, and customer service, permitting resellers to attention on courting-building and sales.
The platform offers schooling, analytics, and advertising gear to help resellers grow sustainably. Backed by using extensive investors and running throughout India, Meesho is thought for its commitment to small sellers, rural entrepreneurship, and digital inclusion. Its revolutionary, reseller-driven version has democratized online promoting and contributed meaningfully to India’s digital financial system.
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- Job Role: Assistant Manager – Experience
- Job Category: Fulfilment & Experience
- Company: Meesho
- Work Mode: Office
- B.Tech
- Experience: 2 – 4 years
- Location: Bangalore
- Employment Type: Full-Time, Permanent
Meesho Job Openings in Bangalore:-
Meesho, one in each of India’s fastest-developing e-trade systems, is on a assignment to democratize internet trade and make it accessible to hundreds of hundreds of small businesses, entrepreneurs, and individuals across the u . S . A .. The corporation lets in everyone to start their on line store with no funding, leveraging social channels like WhatsApp, Facebook, and Instagram.
In line with its dedication to operational excellence, Meesho is on the lookout for a dynamic and stimulated Assistant Manager (Experience) to enroll in its team. This position is right for professionals passionate about improving person studies, the usage of non-forestall improvement, and making facts-backed choices that make contributions to customer delight and industrial corporation increase. The Assistant Manager will work carefully with cross-sensible teams to make certain the satisfactory necessities of provider delivery and innovation in consumer interactions.
Key Responsibilities:-
As an Assistant Manager (Experience) at Meesho, you will be entrusted with critical obligations that have an effect on the give up-to-surrender patron journey:
1. User Experience Management
- Identify gaps in purchaser revel in by way of reading purchaser journeys, lawsuits, and remarks information.
- Design and put into effect tasks to beautify the overall customer experience.
- Collaborate with product, tech, and operations teams to remedy person pain factors at scale.
2. Data Analytics and Reporting
- Develop dashboards and reports that music key enjoy metrics.
- Leverage statistics to generate actionable insights, offering findings to senior control.
- Use quantitative and qualitative evaluation to degree effect and discover inclinations.
3. Project Management
- Lead flow-useful responsibilities aimed toward improving consumer satisfaction scores (CSAT), internet promoter scores (NPS), and specific enjoy signs.
- Coordinate with stakeholders to make sure properly timed shipping of enjoy development obligations.
- Track assignment milestones and document development to management.
4. Process Improvement and Innovation
- Continuously assessment current techniques to find out inefficiencies.
- Propose and put into effect new workflows, automation, and gadget to enhance operational performance and user satisfaction.
5. Stakeholder Communication
- Serve as a bridge between customer support, product, technology, and commercial corporation groups.
- Present thoughts, project updates, and outcomes to internal and outdoor stakeholders.
- Influence selection-making with a client-first mindset.
Qualifications:-
- To acquire this characteristic, applicants need to meet the subsequent qualifications:
- A bachelor’s or grasp’s diploma in business control, engineering, manipulate, or a associated discipline.
- 2–4 years of revel in in patron enjoy, operations, consulting, or related domain names, preferably in e-trade, retail, or a tech-pushed business business enterprise.
- Demonstrated capability to address projects independently and deliver effects in a short-paced surroundings.
- Strong analytical mind-set with information in gear which consist of Excel, SQL, Tableau, or other BI structures.
- Excellent communique abilties, each written and verbal, with the functionality to steer stakeholders.
- A hassle-fixing attitude, coupled with the ability to prioritize and multitask correctly.
Key Skills Required:-
Customer-Centric Mindset
- A passion for delivering the first-class viable experience to clients at all touchpoints.
- Data Analysis and Insight Generation
- Ability to paintings with massive information sets, turn out to be aware of patterns, and translate data into actionable strategies.
Project and Process Management
- Competence in managing cross-practical tasks, timelines, and deliverables.
- Strong Communication and Collaboration
- Capacity to interact with numerous groups, deliver an explanation for complicated ideas actually, and build consensus.
Adaptability and Agility
- Comfort with ambiguity and trade, with a proactive technique to mastering and experimentation.
Benefits:-
Meesho offers its employees a supportive and worthwhile paintings environment that includes:
- Competitive income package with overall performance-primarily based totally bonuses.
- Comprehensive clinical health insurance plans masking employees and dependents.
- Flexible working hours and the option for a long way off or hybrid paintings arrangements.
- Access to getting to know and improvement assets, which includes certifications and education packages.
- Generous paid day without work, casual leave, and wellbeing leave rules.
- Employee discounts on the Meesho platform.
- An inclusive and numerous way of life that encourages innovation, collaboration, and private boom.
Why Join Meesho?
Joining Meesho manner turning into a part of a cause-driven employer this is redefining trade in India. As Assistant Manager (Experience), you’ll:
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- Play an instantaneous function in shaping how thousands and thousands of small agencies and customers have interaction with the platform.
- Work in an environment that values experimentation, creativity, and non-forestall improvement.
- Gain exposure to senior management and strategic desire-making processes.
- Be a part of a corporation this is at the forefront of India’s digital economic machine and contributes meaningfully to society.
Conclusion:-
The Assistant Manager (Experience) feature at Meesho offers an unheard of possibility for specialists seeking to build their careers in client experience, operations, and analytics. You will make a contribution to a developing platform this is making change more inclusive and accessible. With ok scope for reading, possession, and effect, that is the suitable characteristic for those who need to mix records-driven choice-making with a ardour for purchaser advocacy.
How to Apply?
Interested candidates must go to the Meesho careers page or practice via reliable process portals. The software technique commonly includes:
- Submission of an updated resume and cowl letter highlighting relevant enjoy and accomplishments.
- Online tests to evaluate analytical, hassle-fixing, and communication abilties.
- A collection of interviews with the hiring supervisor, go-purposeful partners, and leadership, focusing on technical skills, cultural match, and strategic wondering.
- Prepare through mastering Meesho’s mission, values, and user-centric method to trade, as this can help you stand out throughout interviews.
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