Optum Hiring Billing Representative 🚀
Looking for a robust, growth-orientated process within the healthcare organization? Want to art work with a global brand that gives tremendous gaining knowledge of, worldwide publicity, and extended-time period career opportunities? If fantastic, then this opportunity is adapted for you! Optum, a part of UnitedHealth Group, is hiring for the area of Billing Representative in Noida, India.
Job Description
The Billing Representative role at Optum basically entails resolving patron queries, expertise healthcare billing strategies, and making sure accurate and nicely timed processing of transactions. Candidates are predicted to engage with clients (essentially US-based totally absolutely) thru cellular phone and e mail, helping them with claims, payments, and insurance records.
This characteristic is part of a everlasting night time time shift (US shift), and applicants need to be cushty working in a single day. The assignment requires extremely good communique skills, mainly in statistics the united states accessory and terminologies associated with the healthcare corporation.
Job Overview
- Job Title: Billing Representative
- Company: Optum (UnitedHealth Group)
- Location: Noida, Uttar Pradesh, India
- Job Type: Full-Time, On-Site
- Experience Required: 1 to 4 years (Freshers with pinnacle communique abilities can also follow)
- Qualification: Graduation in any motion (No lively backlogs)
- Shift Timings: Night Shifts (US shift)
- Process Type: Voice Process (Inbound/Outbound)
- Language Requirement: Excellent spoken and written English, with capability to recognize the united states accent
Key Responsibilities🔑
As a Billing Representative at Optum, you’ll be handling essential customer support features. Your ordinary responsibilities will embody:
- Handling inbound and outbound calls to help customers with billing inquiries.
- Explaining claims recognition, coverage regulations, and price statistics.
- Ensuring that client queries are resolved brief and effectively.
- Processing billing transactions based mostly on business agency recommendations and SOPs.
- Meeting character and team normal standard ordinary performance dreams which encompass accuracy, fine, and patron delight.
- Documenting name records and results as consistent with preferred techniques.
- Escalating complex troubles to the right branch while required.
- Continuously learning approximately coverage updates, software program program program utility device, and customer service practices.
Skills Required
To reap this role, you’ll need each technical and gentle skills. Here’s what Optum expects from outstanding applicants:
- Technical Skills
- Solid pc knowledge which encompass MS Word and Excel.
- Proficiency in keyboarding and typing with accuracy.
- Ability to interpret SOPs (Standard Operating Procedures).
- Experience in walking with customer service CRMs is a plus.
Soft Skills
- Excellent verbal and written English communication abilities.
- Strong interest to detail and hassle-fixing capability.
- Good comprehension of US accessory and healthcare terminology.
- Ability to art work in a crew and independently with minimal supervision.
- Strong adaptability to art work in night time time time shifts and underneath pressure.
If you’ve worked in a BPO, healthcare customer support, or insurance processing characteristic earlier than, you’ll discover this opportunity acquainted and worthwhile.
Why Choose Optum?
Optum isn’t only a few different BPO or name middle—it’s one of the worldwide’s most depended on healthcare producers. Here’s why you need to go through in thoughts turning into a member in their group:
1. Global Brand
Optum is a part of UnitedHealth Group, a Fortune 5 agency. It serves over one hundred twenty 5 million human beings globally, making it one of the most professional names in healthcare.
2. Career Growth
You’ll have get entry to to worldwide-elegance training, career advancement possibilities, and certifications. Many personnel expand from authorities roles to organization leaders, analysts, and managers.
3. Work Culture
Optum promotes a diverse and inclusive artwork environment. Their workspaces inspire mastering, teamwork, and professional improvement.
4. Stability
Unlike seasonal roles, that is a entire-time everlasting role with prolonged-term blessings. You’ll have challenge protection, mainly in a developing company like healthcare.
5. Employee Benefits
Employees revel in a massive variety of perks:
- Health and health applications
- Night shift allowances
- Performance bonuses
- Employee Assistance Programs (EAP)
- Learning and improvement property
Frequently Asked Questions (FAQs)
1. Is this pastime a long way flung or on-internet net page?
This is a whole-time, on-internet site online hobby positioned at Optum’s Noida office. Work-from-domestic isn’t relevant for this function.
2. Can freshers take a look at for this hobby?
Yes, glowing graduates with robust verbal exchange talents and no energetic backlogs can follow. Training is supplied for freshers.
Q3. Is this a voice or non-voice method?
This is a voice-based way, wherein you will be dealing with inbound and outbound calls.
4. What are the art work hours like?
It’s a night time shift device, aligned with US timings. Candidates need to be cushty operating in a unmarried day and on rotational shifts.
Q5. What shape of schooling does Optum offer?
Optum gives specific education packages protective conversation, healthcare tips, claim structures, and customer support equipment. Freshers get whole onboarding schooling in advance than going live.
6. What is the earnings range?
While the right income isn’t disclose within the method located up, Optum gives aggressive compensation, night time shift allowances, and common typical performance bonuses.
Q7. How is the art work-lifestyles balance?
Though it’s a night time time time shift approach, Optum ensures right breaks, fitness packages, and team engagement sports activities to hold stability.
Conclusion
The Billing Representative role at Optum (Noida) is an fantastic possibility for people who need to gather a meaningful career in the healthcare assist agency. Whether you are starting out or seeking out a strong switch, this position gives a combination of reading, profession development, and challenge safety.
With a exquisite paintings surroundings, expert schooling, and worldwide publicity, this position gives you the platform to expand in a globally reputable enterprise. Don’t pass over this danger—have a have a look at now and take your first step closer to a promising.
Apply here
Optum Hiring Billing Representative Apply Right Now
More jobs
